> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kapso.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Automation and handoff

> How the inbox interacts with running workflows

## Conversation modes

| Mode             | Indicator           | Input                                   |
| ---------------- | ------------------- | --------------------------------------- |
| Normal           | No banner           | Send freely                             |
| Workflow running | Workflow tab active | Disabled — click "Handoff" to intervene |
| Handoff          | Yellow banner       | Send freely                             |
| Failed           | Red banner          | Send freely                             |

When a workflow is running, the message input is disabled. You must handoff the workflow before you can reply manually.

## Handoff

Click **Handoff** when a workflow is running to take control. The workflow pauses immediately and you can reply freely.

Handoff can also be triggered by:

* A **HandoffNode** in the workflow
* The **HandoffTool** called by the AI within a workflow step

### Resume from handoff

From the Workflow tab, click **Resume from Handoff** to set the execution back to `waiting` state. The workflow continues from where it left off.

## Jump to node

Move a workflow execution to a different node without changing its status or variables.

Open the workflow actions dropdown from the Workflow tab and select **Jump to node**. A dialog shows the current node and lets you pick a target.

Requirements:

* Execution must be `running`, `waiting`, or `handoff`
* You must be an **owner** or **admin** on the project

Jump events are recorded in the execution log with actor details.

## Workflow tab

The Workflow tab in the detail sidebar appears when a conversation has workflow executions. It shows:

* **Events log** — Timeline of flow events (step transitions, messages, errors)
* **Observer chat** — Chat view of the workflow execution
* **Actions** — Handoff, Resume from Handoff, Jump to Node, Send message to workflow
* **Execution selector** — Switch between multiple executions if the conversation has more than one