> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kapso.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Meta message billing

> Choose how Meta's WhatsApp message fees are paid

|                       | Kapso credits                                       | Pay Meta directly                                  |
| --------------------- | --------------------------------------------------- | -------------------------------------------------- |
| Who pays Meta         | Kapso                                               | Your business                                      |
| Where you are charged | Kapso project credits                               | Meta payment method                                |
| Price                 | Meta's published USD price, with no added Kapso fee | Meta's published price                             |
| Scope                 | Entire WhatsApp Business Account                    | Entire WhatsApp Business Account                   |
| Payment setup         | Managed by Kapso                                    | Managed in Meta Billing Hub                        |
| Insufficient balance  | Paid sends pause until credits are added            | Controlled by Meta                                 |
| Changing later        | Requires support                                    | Managed through Meta, subject to Meta restrictions |

## Separate charges

Your Kapso plan includes a message allowance for using the platform. Meta separately charges for certain delivered WhatsApp messages. A message can count toward your Kapso allowance and also have a Meta fee.

Meta's price depends on the message category and the recipient's market. See [WhatsApp pricing](/docs/whatsapp/pricing-faq) for details.

## Kapso credits

Kapso pays Meta for billable messages and deducts Meta's published USD price from your project credits. Kapso adds no fee to Meta's price.

This billing mode applies to the entire WhatsApp Business Account (WABA), including every number in it. All of those numbers must remain in the same Kapso project.

You can connect Kapso billing with a zero balance and add credits later. Potentially paid sends pause when the project does not have enough credits.

Kapso billing is available for eligible WABAs connected with Kapso-managed Meta credentials. After it is connected, moving the WABA to another project or changing its payment source requires support.

## Pay Meta directly

Meta charges the payment method configured for the WABA. Your business manages payment methods, billing details, tax information, and payment failures in Meta Billing Hub.

This mode is also WABA-wide. Meta controls whether its payment source can be changed.

If a message is blocked because Meta cannot collect payment, see [Payment issues](/docs/whatsapp/payment-method-troubleshooting).