Use Kapso Sandbox

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Create a test session

1. Go to WhatsApp → Sandbox in your project
2. Click Add Test Number
3. Enter your WhatsApp phone number (the one you’ll test from)
4. Click Create

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Activate your session

• A 6-character activation code (e.g., “ABC123”)
• The Kapso sandbox WhatsApp number
• A direct link to start the conversation

1. Click the Open WhatsApp button
2. Send your activation code as a message
3. You’ll receive a confirmation message

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Route to an agent

1. Navigate to WhatsApp → Configurations in your project
2. Find the Sandbox WhatsApp configuration (automatically created)
3. Go to your agent settings
4. Select Sandbox WhatsApp as the WhatsApp configuration
5. Save the agent

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Route to a flow

1. Navigate to WhatsApp → Configurations in your project
2. Find the Sandbox WhatsApp configuration (automatically created)
3. Go to Flows in your project
4. Create or edit a flow
5. Add an Inbound Message Trigger
6. Select Sandbox WhatsApp as the WhatsApp configuration
7. Deploy the flow

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Route to webhooks

1. Navigate to WhatsApp → Configurations in your project
2. Find the Sandbox WhatsApp configuration (automatically created)
3. Click on the Sandbox WhatsApp configuration
4. Go to Manage Webhooks
5. Add webhook URLs for the events you want to receive

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Manage test sessions

• See which phone numbers are authorized
• Check which agent/config each session uses
• Delete sessions when done testing