Tools are the building blocks that give your agents superpowers. They enable agents to interact with users, navigate conversations, access knowledge, and integrate with external systems. Each node type comes with a carefully selected set of tools designed for its specific purpose.
💡 Pro tip: Reference tools by their exact names in your prompts to help the agent understand when to use them.

Messaging tools

Tools for communicating with users and managing conversation flow.

send_notification_to_user

Send a one-way notification message to the user.
Parameters:
  • message (string, required): The notification text to send

Usage: Inform users without expecting a response
Available in: All node types

AskUserForInput

Ask the user a question and wait for their response. This tool pauses execution until the user replies.
Parameters:
  • message (string, required): The question to ask. Must end with a question mark (?)

Usage: Gather specific information from users
Available in: All node types

send_media_message

Send media files (images, videos, audio, documents) to the user via WhatsApp.
Parameters:
  • media_url (string, required): URL of the media file to send. Must be accessible by WhatsApp servers
  • media_type (string, required): Type of media - must be one of: “image”, “video”, “audio”, “document”
  • caption (string, optional): Caption for the media (not supported for audio files)
  • filename (string, optional): Filename to display (only used for documents)

Usage: Share visual content, audio files, videos, or documents with users
Available in: All node types
Examples:
# Send an image with caption
send_media_message(
  media_url="https://example.com/chart.png",
  media_type="image",
  caption="Sales chart for Q4"
)

# Send a document
send_media_message(
  media_url="https://example.com/report.pdf",
  media_type="document",
  caption="Monthly report",
  filename="report_december.pdf"
)
Tools for controlling conversation flow between nodes.

MoveToNextNode

Navigate to another node in the agent graph based on edge conditions.
Parameters:
  • next_node (string, optional): Target node name. If not specified, follows edge conditions

Usage: Direct conversation flow based on logic or user responses
Available in: All node types

State management tools

Tools for managing conversation state.

EnterIdleState

Pause the conversation by entering an idle state. The agent can send a final message before idling.
Parameters:
  • message (string, optional): Final message to send before idling

Usage: Gracefully end conversations or wait for external events
Available in: All node types

Knowledge base tools

Tools for retrieving information from configured knowledge sources.

kb_retrieval

Search and retrieve relevant information from knowledge bases.
Parameters:
  • query (string, required): The search query
  • kb_id (string, optional): Specific knowledge base ID to search

Usage: Find answers from documentation or reference materials
Available in: KnowledgeBaseNode, SubagentNode

WhatsApp tools

Tools for sending WhatsApp-specific messages.

SendWhatsappTemplateMessage

Send pre-approved WhatsApp template messages.
Parameters:
  • template_name (string, required): Name of the approved template
  • parameters (object, optional): Template parameter values

Usage: Send notifications using WhatsApp Business templates
Available in: WhatsappTemplateNode, SubagentNode

Webhook tools

Dynamic webhook tools

Make HTTP requests to external APIs and services. These tools are created dynamically based on your node configuration.
Parameters: Defined by the webhook configuration in your node
Usage: Integrate with external systems, fetch data, trigger actions
Available in: WebhookNode, SubagentNode
Features:
  • Custom naming (e.g., check_order_status_webhook)
  • Support for all HTTP methods (GET, POST, PUT, PATCH, DELETE)
  • Mock responses for testing
  • JMESPath transformations for responses

MCP server tools

MCP server tools

Model Context Protocol (MCP) enables seamless integration with external systems through standardized server connections.
Parameters: Defined by each MCP server’s available tools
Usage: Access databases, external APIs, custom business logic, and third-party services
Available in: SubagentNode
Configuration:
  • Server URL (e.g., https://api.example.com/mcp)
  • Transport Kind (Streamable HTTP or SSE)
  • Optional JMESPath queries for response transformation

Context tools

Tools for accessing execution context and metadata.

get_execution_metadata

Get contextual information about the current agent execution.
Parameters: None
Returns:
  • agent_id (string): The ID of the current agent
  • agent_execution_id (string): The unique execution ID for this conversation
  • contact_information (object): Contact details including phone number and broadcast context
  • whatsapp_conversation_id (string): The WhatsApp conversation ID (if applicable)

Usage: Access execution context for logging, tracking, or conditional logic
Available in: All node types
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