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Send interactive order_details messages so users can review and pay an order with Pix, then send order_status messages to update the order once the payment settles. Kapso forwards these payloads to Meta unchanged. Meta validates account eligibility, payment details, and Pix key ownership.

Order details

Use type: "order_details" with the review_and_pay action.
REST API
Amounts use value and offset: value: 1000 with offset: 100 is R$ 10,00.

Order status

Use type: "order_status" with the review_order action and the same reference_id.
REST API

Requirements

  • action.name must be review_and_pay for order_details and review_order for order_status. Other action names are rejected with HTTP 422.
  • action.parameters must be an object.
  • These messages are subject to the 24-hour customer service window.
  • The WhatsApp Business Account must be enabled for the Meta Brazil Payments API.