What does Kapso charge for?
Kapso charges for platform access:- Message processing and storage
- Inbox and analytics
- Flows, AI agents, and functions
- Support
What does Meta charge for?
As of July 1, 2025, Meta charges per delivered template message:| Message type | Cost |
|---|---|
| Template messages | Charged (rate varies by category + country) |
| Non-template messages | Free (within 24h customer service window) |
| Utility templates in CSW | Free |
How is Meta billed?
Meta bills your credit card directly through your WABA. Kapso does not charge Meta fees on your behalf.Unlike Twilio (which bundles Meta costs), Kapso and Meta bill separately.
Do Kapso credits cover Meta costs?
No. Credits or subscriptions in Kapso cover platform services only. Meta charges for conversations are billed separately to your WABA payment method.What’s included in Kapso plans?
All plans include unlimited API calls, AI agents, workflows, serverless function calls, and a Kapso sandbox number. Plans differ in message volume, connected numbers, media storage, and integration calls.| Free | Pro | Platform | |
|---|---|---|---|
| Messages/month | 2,000 | 100,000 | 1,000,000 |
| Connected numbers | 1 | 3 (then $10/extra) | 50 (then $5/extra) |
| Media storage | 1 GB | 100 GB | 1 TB |
| Integration calls/month | — | 1,000 | 10,000 |
Prices and limits are always up to date at kapso.ai/pricing.
What counts toward my message limit?
Kapso counts all messages (inbound and outbound) toward your plan limit:- Text messages you send
- Media messages (image, video, audio, document)
- Template messages
- Interactive messages (buttons, lists)
- Messages you receive from customers
- Reactions
- Read receipts