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Create a Meta app when you want Kapso to use your own Meta app credentials.

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At a glance

  1. Create the app and copy its App ID and App Secret.
  2. Add the credentials in Kapso if Kapso will run messaging.
  3. Continue with your setup path: connect your own numbers or onboard customers.
This app can be used for two different flows:

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Create the app

  1. Open Meta for Developers.
  2. Create a new app.
  3. Choose the Connect with Customers through WhatsApp use case.
  4. Select the Business Portfolio that owns the number, or the portfolio where you will add the number.
  5. Finish the app setup.
  6. Open App settings > Basic.
  7. Copy the App ID.
  8. Reveal and copy the App Secret.

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Add it in Kapso

Complete this step if Kapso will run messaging. If you will use your own infrastructure with MPS, keep the credentials on your backend instead.
  1. In Kapso, open your project.
  2. Go to Connected numbers > Meta apps.
  3. Click Add Meta app.
  4. Paste the App ID from App settings > Basic in Meta.
  5. Paste the App Secret.
  6. Save

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What comes next

For connecting numbers in a Business Portfolio you manage, continue with Manual phone number setup. For customer onboarding through setup links, continue with Onboard customers with your own Meta app.