Skip to main contentImmediately stops workflow execution and transfers the conversation to human agents. Sets the workflow status to ‘handoff’ and prevents further automated processing.
Configuration
id: Unique node identifier
No other configuration needed - handoff nodes simply trigger the transfer.
How it works
- Stops execution: Immediately halts automated workflow processing
- Sets status: Changes workflow execution status from ‘running’ to ‘handoff’
- Prevents messages: Blocks further automated message processing
- Requires intervention: Human agents must manually handle the conversation
Usage patterns
Escalation workflow
