Sends WhatsApp template messages. Templates must be pre-approved by Meta.

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Configuration

  • whatsapp_config_id: WhatsApp connection to use
  • template_id: WhatsApp template identifier
  • parameters: Template parameter values (optional)
  • provider_model_name: Required when using AIField in parameters

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Examples

Simple template 
from kapso.builder.flows.nodes import SendTemplateNode

node = SendTemplateNode(
    id="template_1234",
    whatsapp_config_id="config_123",
    template_id="order_confirmation"
)
Template with static parameters 
node = SendTemplateNode(
    id="template_5678",
    whatsapp_config_id="config_123",
    template_id="order_update",
    parameters={
        "1": "{{customer_name}}",
        "2": "{{order_id}}",
        "3": "Processing"
    }
)
Template with AI parameters 
from kapso.builder.ai.field import AIField

node = SendTemplateNode(
    id="template_ai",
    whatsapp_config_id="config_123",
    template_id="order_update",
    parameters=AIField("Generate order confirmation parameters based on order data: customer_name, order_id, status"),
    provider_model_name="claude-3-5-sonnet-20241022"
)

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Template setup

Templates must be created and approved in Meta Business Manager first. Common templates:
  • Welcome messages
  • Order confirmations
  • Appointment reminders
  • Support ticket updates

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Usage patterns

Order flow Notification flow