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Sends text messages to users via WhatsApp.

Configuration

  • whatsapp_config_id: WhatsApp connection to use (optional; falls back to the conversation)
  • message: Text content (string or AIField)
  • provider_model_name: Required when using AIField
  • to_phone_number: Override destination phone number (optional; required for observer mode flows)

Variable interpolation

Use variables in messages:
Hi {{customer_name}}, your order {{order_id}} is ready!

Usage patterns

Welcome message Response after decision