Send interactive

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Configuration

• whatsapp_config_id: WhatsApp connection to use (optional; falls back to the conversation)
• interactive_type: button, list, cta_url, flow, product, product_list, catalog_message
• body_text: Message content (string or AIField)
• header_type: none, text, image, video, document (optional)
• header_text: Header text for text headers (optional)
• header_media_url: Media URL for image/video/document headers (optional)
• footer_text: Footer text (optional)
• provider_model_name: Required when using AIField
• to_phone_number: Override destination phone number (optional; required for observer mode flows)

• buttons: For button type
• list_button_text, list_sections: For list type
• cta_display_text, cta_url: For cta_url type
• flow_id, flow_cta, flow_token: For flow type

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Interactive types

• button: Up to 3 reply buttons
• list: Dropdown menu with sections
• cta_url: Single button that opens URL
• flow: WhatsApp Flow for data collection
• product: Single product from catalog
• product_list: Multiple products from catalog
• catalog_message: Full catalog browser

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Usage patterns