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Kapso exposes conversation history via the Meta proxy. Results include the phone number and the Kapso phoneNumberId that owns the conversation.

List conversations

Common filters
  • status: active | ended
  • lastActiveSince / lastActiveUntil: ISO-8601 timestamps
  • phoneNumber: filter by customer phone (E.164)
  • assignedUserId: filter by active assignee user ID (must be a project member)
  • unassigned: filter conversations with no active assignment (boolean, cannot be combined with assignedUserId)
  • fields: specify Kapso extras (use buildKapsoFields() for the full set or kapso() to omit them). See Kapso Extensions for the conversation field list.

Get a conversation

Update status

Conversations are available when using the Kapso proxy base URL. When calling Meta directly, this data is not provided by Graph.